SHIPPING | Lussoloop

At LUSSOLOOP, we are committed to bringing our products to customers all around the world. Our shipping service covers most countries, catering to a variety of shipping needs. We work closely with reliable international and domestic couriers to ensure that your package is delivered to you safely and on time.

If you need any updates or assistance regarding your shipping, our dedicated Customer Support team is here to help.


All orders are processed and shipped directly from our distribution center in Hong Kong. Please note that these orders may be subject to customs and duty fees, which are the responsibility of the customer to pay in order to receive their order.

Orders are processed from Monday to Friday at 9 AM local time in Hong Kong. Any orders placed after 9 AM on Friday (local time in Hong Kong) will be processed on the next business day. Please be aware that our order processing is automated, meaning that once an order is placed on our website, it cannot be canceled or amended.


Shipping costs may vary based on the type, quantity, and weight of your package. They also depend on your location and desired shipping speed. To obtain a shipping quotation, simply add your selected items to your shopping cart and enter your shipping address during the checkout process.


For expedited shipments to the USA, we utilize FedEx as our preferred carrier. Expedited packages typically reach their destination within 2-3 business days, but delays may occur. Orders placed after 9 AM Hong Kong Time may require an additional business day for processing. For example, orders placed after 9 AM on a Friday may not be processed and shipped until the following Monday.


Most standard international shipments from Hong Kong are handled by various carriers and postal service providers. Once the package arrives in the destination country, it is then handed over to the local mail carrier.

International orders usually take between 5-15 business days to reach their destinations, although some destinations may experience longer shipping times of 4-6 weeks. The exact timeframe depends on your location and the specific items you have ordered. Please note that international orders may require up to 1 business day for processing.


Due to the complexities and cost of international duties associated with expedited shipping, we offer expedited service options only to select international markets.


Certain countries may apply duties or VAT on shipments received from Hong Kong. Any additional taxes or fees imposed by your government for package delivery are your responsibility. While LUSSOLOOP strives to provide the best international shipping experience possible, we acknowledge that some aspects of the process are beyond our control and are governed by your country's officials and mail systems.

We sincerely thank you for your support of LUSSOLOOP. Should you have any questions or concerns, we are more than happy to assist you in resolving them.
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